Indian Banks Invite AI to the Party, But Keep It Chill

Hey there! So, Indian banks are finally letting AI join the fun! Seven out of ten big bosses say they’re using AI, but only 30 percent are going all in. They're keeping it cozy with customer support and fraud detection—nothing too wild. When it’s time for the big decisions? Whoa, hold your horses! Zeta’s survey shows AI’s in the game, but not quite ready to play hardball!