Finance
Commenter JiDFS ka naya dhyaan: Banks aur Insurers ko grievance ranking
DFS aur Secretary M Nagaraju monthly banking aur financial services ki grievances ko dekh rahe hain—15 meetings mein 300 complaints ka review hua! Purpose hai accountability aur customer satisfaction ko badhana, isliye workshops aur tech-based feedback ka istemal ho raha hai. Naya ranking system banks aur insurers ko jaldi jawab dene ke liye motivate karega, jaise cricket mein run-out hone se pehle sabko alert hona padta hai!
few days ago | Harsh Kumar
Quick rundown
1.DFS intensifies grievance monitoring in BFSI sector.
2.Monthly reviews by Secretary boost customer trust.
3.300 grievances reviewed in 15 meetings so far.
4.Workshops with RBI and PFRDA enhance resolutions.
5.Banks ranked on grievance handling quality and speed.
