DFS ka naya dhyaan: Banks aur Insurers ko grievance ranking

DFS aur Secretary M Nagaraju monthly banking aur financial services ki grievances ko dekh rahe hain—15 meetings mein 300 complaints ka review hua! Purpose hai accountability aur customer satisfaction ko badhana, isliye workshops aur tech-based feedback ka istemal ho raha hai. Naya ranking system banks aur insurers ko jaldi jawab dene ke liye motivate karega, jaise cricket mein run-out hone se pehle sabko alert hona padta hai!