RBI Ombudsman chaos: Loans and cards lead the complaint surge

Oh boy, RBI's ombudsman is busy! Complaints shot up 13.6% to 1.33 million in FY25. Loans are the big winners with 29% of complaints, while card gripes zoomed up 20%. Banks took the heat, especially private ones, while public banks took a little dip. But no worries, ORBIO tackled 93% of complaints like champs!