What To Do If Your Lender Loses Your Property Papers

Uh-oh! Your lender lost your property papers? No sweat! First, drop them a written complaint and remind them about their 30-day rule. If they drag their feet, it's time to call in the banking ombudsman. Keep a record of everything—proof is your best buddy! If they lose your docs, they have to help you get replacements at their expense. Stay on top of it, and you’ll be golden!