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Life Insurer Grievances Rise 14% in FY25, Let’s Fix This!

Life Insurer Grievances Rise 14% in FY25, Let’s Fix This!

Hey, listen up, everyone! Grievances against life insurers shot up by 14.3% to 26,667 this FY25, from 23,335 last year! But overall complaints dipped just a bit to 120,429. The Irdai is sounding the alarm on misselling! They're telling insurers to dig deep and fix this mess! Let’s tackle this challenge together, believe it!

Quick rundown

  1. Misselling grievances rose 14.3% in FY25.
  2. Overall grievances against life insurers slightly declined.
  3. Irdai highlights misselling concerns in India.
  4. Insurers advised to conduct root cause analysis.
  5. Focus on product suitability and complaint channels.

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