Bank Takes a Hit: Rs 1.25 Lakh Fine for Card Block Blunder

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Bank Takes a Hit: Rs 1.25 Lakh Fine for Card Block Blunder

Ladies and gentlemen, imagine this: a traveler lands at the airport, ready to unleash their spending power, only to find their debit card has gone rogue! In a stunning ruling, the Ernakulam District Consumer Disputes Redressal Commission has ordered Federal Bank to cough up Rs 1.25 lakh for blocking a card without a heads-up! Banks, take note: communication is key, or face the wrath of the court!