India's GCCs Dive into Agentic AI: Innovation Unleashed!

India's Global Capability Centres are stepping up their game! A whopping 58% are jumping into Agentic AI, ditching the testing phase for the real deal. With around 800 employees each, they're the new stars in customer service and finance. But beware of those sneaky cybersecurity issues and talent shortages! Innovation is the name of the game, folks!