RBI Casts a Spell for Banks: Enchanted Complaints System!

In a dazzling twist, the Reserve Bank of India has summoned a spellbinding complaints management system for banks and NBFCs! This magical contraption allows the internal ombudsman, a wise wizard, to review grievances that were either partially resolved or cast aside, with timelines as swift as a Nimbus 2000. Prepare for a whirlwind of enchantment in customer service!